Shipping policy

Shipping Policy

Last updated: September 2026

At UWZ Mens Wear, we deliver unstitched men’s suits and tracksuits across Pakistan.

1. Shipping Availability

We currently offer delivery within Pakistan only.

Orders are delivered through reliable courier services based on the delivery location and availability.

2. Processing Time

Orders are normally processed and dispatched after the order has been confirmed.

For Cash on Delivery (COD) orders, we may contact you through phone or WhatsApp to verify your order before dispatch.

Processing time may vary during sales, promotions, holidays, or periods of high order volume.

3. Delivery Time

Estimated delivery time may vary depending on your city, location, courier service, weather conditions, and other circumstances.

Once your order has been dispatched, delivery is generally expected within the courier's normal delivery timeframe.

Remote or less-accessible areas may require additional delivery time.

4. Shipping Charges

Shipping charges are calculated based on the courier service and delivery location.

Any applicable shipping charges will be shown during the checkout process or communicated before order confirmation, where applicable.

5. Order Tracking

When tracking information is available, UWZ Mens Wear may provide the relevant tracking details after your order has been dispatched.

You may also contact us for an update on your order.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name

  • Phone number

  • House/street address

  • City

  • Province

UWZ Mens Wear is not responsible for delays or failed deliveries caused by incorrect, incomplete, or unavailable delivery information provided by the customer.

7. Delivery Attempts

If the courier is unable to deliver your order because the customer is unavailable, unreachable, or refuses to receive the parcel, additional delivery attempts or charges may apply according to the courier's policy.

For COD orders, repeated refusal or failure to receive an order may affect the customer's ability to place future COD orders.

8. Delays

Although we work to dispatch and deliver orders as quickly as possible, delivery times may be affected by circumstances outside our control, including:

  • Weather conditions

  • Public holidays

  • Courier delays

  • High order volumes

  • Road closures

  • Natural events

  • Other unforeseen circumstances

Such delays do not automatically qualify an order for cancellation or refund.

9. Damaged or Incorrect Orders

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible at uwzmenswear@gmail.com.

Please provide your order details and, where possible, photographs or videos showing the issue.

For eligible wrong or defective products, UWZ Mens Wear will cover the applicable return shipping cost in accordance with our Return & Refund Policy.

10. Returns

Our return policy allows eligible products to be returned within 7 days of delivery, subject to the conditions stated in our Return & Refund Policy.

Customers returning an item because of a change of mind are responsible for the applicable return shipping cost.

11. Contact Us

If you have any questions about your order or shipping, please contact us:

Email: uwzmenswear@gmail.com
Phone / WhatsApp: 03706500729 / 03206856269

UWZ Mens Wear
Pakistan