Terms of service
Terms of Service
OVERVIEW
Welcome to UWZ Mens Wear. The terms “we”, “us” and “our” refer to UWZ Mens Wear. We operate this online store and website, including all related information, content, features, tools, products and services provided through the website (the “Services”).
By accessing, browsing or using our website, or by placing an order with us, you agree to be bound by these Terms of Service and our Privacy Policy.
Please read these Terms carefully before using our website or placing an order. If you do not agree with these Terms, please do not use our website or Services.
SECTION 1 — ELIGIBILITY AND CUSTOMER INFORMATION
By using our website or placing an order, you confirm that the information you provide is accurate, complete and current.
When placing an order, you may be required to provide information including your name, phone number, email address, billing information and delivery address.
You are responsible for ensuring that the information provided to us is correct so that we can process and deliver your order successfully.
We may contact you by phone or WhatsApp to verify or confirm your order, particularly for Cash on Delivery orders.
SECTION 2 — OUR PRODUCTS
UWZ Mens Wear sells unstitched men's suits and tracksuits.
We make reasonable efforts to display our products, colors, fabrics and product details as accurately as possible. However, colors may appear slightly different depending on your device, screen settings, lighting and photography conditions.
Product availability, descriptions, specifications and prices may be changed or updated at any time without prior notice.
We reserve the right to discontinue products or limit quantities available for purchase.
SECTION 3 — ORDERS
When you place an order through our website, you are requesting to purchase the selected products.
UWZ Mens Wear reserves the right to accept, verify, decline or cancel an order where necessary, including in cases of incorrect pricing, product availability issues, incomplete customer information, suspected fraudulent activity or inability to contact the customer for order verification.
For Cash on Delivery orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.
An order may be cancelled by the customer within 2 hours of placing the order. After this period, cancellation may not be possible if the order has already been processed or dispatched.
Please review your order carefully before submitting it.
Returns and refunds are handled according to our Return & Refund Policy.
SECTION 4 — PRICES AND BILLING
All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
Prices, discounts and promotional offers may change without prior notice. The price applicable to your order will be the price displayed at the time the order is placed.
We reserve the right to correct pricing or product information errors. If an obvious pricing error occurs, we may contact you before processing the order or cancel the affected order.
Customers are responsible for providing accurate billing, contact and delivery information.
SECTION 5 — PAYMENT METHODS
We may offer different payment methods, including Cash on Delivery and online payment, depending on the payment options available on our website.
For online payments, payments are processed through the applicable third-party payment provider. UWZ Mens Wear does not directly store your complete card or banking credentials unless otherwise stated.
For Cash on Delivery orders, payment is collected when the order is delivered.
We reserve the right to verify payment information or order details before processing an order.
SECTION 6 — SHIPPING AND DELIVERY
UWZ Mens Wear currently delivers orders within Pakistan.
Shipping charges are calculated according to the applicable courier service, delivery location, package and shipping conditions and may vary from order to order.
Delivery times provided on our website are estimates and may vary due to courier delays, weather, public holidays, incorrect customer information, remote delivery locations or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and reachable phone number.
If a customer cannot be reached or repeatedly refuses/does not accept a Cash on Delivery parcel, UWZ Mens Wear may restrict or decline future Cash on Delivery orders.
SECTION 7 — RETURNS AND REFUNDS
Returns are subject to our Return & Refund Policy.
Eligible returns must generally be requested within 7 days of receiving the order and the product must remain unused, unworn, unwashed, unaltered and in its original condition and packaging.
Wrong or defective products may qualify for return according to our Return & Refund Policy.
Approved refunds are issued through bank transfer after the returned product has been received and inspected.
UWZ Mens Wear currently does not offer product exchanges.
SECTION 8 — INTELLECTUAL PROPERTY
All content on our website, including our brand name, logo, product photographs, graphics, text, designs, videos, product descriptions and other materials, is owned by or licensed to UWZ Mens Wear unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell or commercially use our website content, images, logo or other intellectual property without our prior written permission.
Unauthorized use of our intellectual property is prohibited.
SECTION 9 — THIRD-PARTY SERVICES AND LINKS
Our website may use third-party services, including payment providers, courier services, analytics services, advertising platforms, applications and other integrations.
Third-party services may have their own terms, conditions and privacy policies.
UWZ Mens Wear is not responsible for the policies, availability, security or practices of third-party services that are outside our direct control.
If our website contains links to third-party websites, you access those websites at your own risk.
SECTION 10 — PRIVACY
Your personal information is handled according to our Privacy Policy.
By using our website and placing an order, you understand that information necessary to process and deliver your order may be shared with relevant service providers, such as payment processors, courier companies and technology providers.
We may use your contact information to communicate with you regarding your orders, deliveries, returns, refunds and other necessary customer-service matters.
SECTION 11 — CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, feedback, suggestions, photographs or other content to UWZ Mens Wear, you confirm that you have the right to provide that content.
You agree that we may use customer feedback or reviews for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.
We reserve the right to remove content that is unlawful, misleading, abusive, offensive, fraudulent or violates the rights of another person.
SECTION 12 — ACCURACY OF INFORMATION
We make reasonable efforts to keep the information on our website accurate and up to date.
However, there may occasionally be typographical errors, inaccuracies or omissions relating to product descriptions, prices, availability, promotions or shipping information.
We reserve the right to correct errors, update information or cancel affected orders where necessary.
SECTION 13 — PROHIBITED USES
You may use our website only for lawful purposes.
You must not use our website to:
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Commit or attempt to commit fraud.
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Provide false or misleading information.
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Interfere with the operation or security of our website.
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Attempt to gain unauthorized access to our systems.
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Copy or misuse our website content.
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Upload malicious software or harmful code.
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Abuse, threaten or harass our staff or service providers.
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Use our website for any unlawful purpose.
We reserve the right to refuse service, cancel orders or restrict access where we reasonably believe these Terms have been violated.
SECTION 14 — DISCLAIMER
Our website and its content are provided for general shopping and informational purposes.
While we make reasonable efforts to provide accurate information, we do not guarantee that the website will always be uninterrupted, completely error-free or continuously available.
Product appearance may vary slightly from website images due to photography, lighting and individual screen settings.
Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.
SECTION 15 — LIMITATION OF LIABILITY
To the extent permitted by applicable law, UWZ Mens Wear will not be responsible for indirect or consequential losses arising from the use of our website or products, including losses caused by circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
SECTION 16 — TERMINATION
We reserve the right to restrict or terminate access to our website or Services where necessary, including in cases of misuse, fraud, violation of these Terms or unlawful activity.
Any provisions that by their nature should continue after termination will remain applicable.
SECTION 17 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue to apply.
SECTION 18 — CHANGES TO THESE TERMS
We may update or modify these Terms of Service from time to time.
The latest version will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
SECTION 19 — GOVERNING LAW
These Terms are intended to be governed by the applicable laws of Pakistan.
Any disputes will be subject to the applicable courts and legal requirements of Pakistan.
SECTION 20 — CONTACT INFORMATION
If you have any questions about these Terms of Service, you can contact us:
UWZ Mens Wear
Email: uwzmenswear@gmail.com
Phone / WhatsApp:
03706500729
03206856269
For return and refund requests, please refer to our Return & Refund Policy and contact us using the information above.